Privacy Policy

Narasindo Tours as the operator and owner of the website,  abides  by the privacy policy set out here.  By using this site, you understand and agree to accept all policies and activities described in our privacy policy without exception. The applicable policies or activities may change by notice through this site in advance. And the change only applies to future activities and information, not what has happened. This privacy policy only applies to the Narasindotours website.


INFORMATION COLLECTION collects the following personal data: your name, address, email address, phone number, ID number, passport number and credit card details. This information is required to process, create and complete your booking. may also process data about your computer's devices, such as IP address, browser type, and (for users accessing our services via mobile phone) Unique Device Identifier, operating system, app version and your latitude / longitude location. This data is usually anonymous, but it is still considered private data, either individually or if combined together.

SHARING   PERSONAL   DATA may share your personal data with third parties we hire to perform services on our behalf, such as web hosting services, data analysis, to market our products and services, to handle credit card transactions or provide customer service to you. All such third parties have an obligation to maintain the security and confidentiality of personal data, and to process personal data only in accordance with our instructions.
 In some cases, will ask you to conduct transactions directly with third parties to obtain services, or when you use the site to book a hotel room or obtain a tour product or other service, we will provide your personal data to the airline, Travel Agent or hotel (as applicable). may disclose personal data to protect ourselves against claims, to respond to calls as witnesses, judicial proceedings, legitimate appeals of law enforcement officials, or as required  to comply with applicable law. We may also disclose personal data to enforce or apply the Terms and Conditions applicable to our products and services.


In accordance with data protection legislation in Indonesia, applies strict security procedures to prevent misuse of personal data and unauthorized access.
In order to protect and secure the personal data you have provided, we have implemented and used appropriate business systems and procedures.  In addition,  we have also implemented and used procedures and technical and physical constraints for anyone who can access and use our customers' personal data.  Only authorized and licensed employees can access your personal data and this is solely for performing their duties in providing our services.

You are always entitled to review your personal data stored on our system. You may request to view your personal data by sending us an email at the address: or call us at +6261 415 9939


User of this site is expected to create a membership account by registering and providing certain data.
In registering and providing certain data, you warrant that:
1. Registered users are at least 18 years of age.
2. Information about    your self is correct and accurate, current and complete as required in the registration form at
3. You will update this registration data to keep it true, accurate and complete.

Subsequently shall not be liable for any loss or danger that may be incurred, where such loss or damage caused by inaccurate or incomplete information provided by you.
 After registering, you will receive a password and user identity (username). You are responsible for maintaining the confidentiality of your password and user identity (username). You are solely responsible for all activities related to password or user identity (username). You can only use one user identity (username) and password (password) at a time and are not allowed to use more than one username. You are required to use a password for your own use only, and not to allow others to use your password. You agree to immediately notify of any unauthorized use of your password or account or any other breach of security and ensure that you leave your account whenever you use this site. will not be liable for any loss or damage arising from your failure to comply with these rules.

For faster and better services, we use 'Cookie' technology on this site. Cookies are of minimal code and are usually stored on your computer's hard drive, which is useful for remembering any kind of site information you have visited. Cookies can store various information, such as IP address, navigation data, server information, data transfer time, e-mail address and password used when visiting the site. If you do not enable Cookies, you will not be able to access the important functions and features that exist on this site. The cookies used will connect with your personal data.

CONTACT is a limited liability company, incorporated under Indonesian law and having its address at  Narasindo Tours Building ,  Jalan Ir. H. Djuanda No. 55 D-E Medan 20159 Indonesia.
 If you have any suggestions or questions regarding this privacy policy, please send us an email at or call us at + 6261-415-9939.

We reserve the right at any time to change how we use cookies and how we collect, forward and process your personal data and other such other information we consider important. Therefore this policy can be changed from time to time to reflect the last change.

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